Business Process Automation
AI-Powered Business Process Automation
We connect the tools your team already uses — CRM, email, spreadsheets, support desks — into automated workflows that remove repetitive manual work, using n8n, Make, and direct API integrations chosen for what's actually maintainable long-term.
What business process automation
Business process automation replaces manual, repetitive steps between systems with an automated workflow: a lead form triggers CRM updates, classification, and follow-up without someone copying data by hand. Algorimsoft designs these workflows around your existing tools, using no-code platforms like n8n and Make where they're the faster, more maintainable choice, and custom code where the workflow needs it.
Business problems this solves
- Employees manually copy information between a website form, CRM, and spreadsheet
- Leads go cold because follow-up depends on someone remembering to do it
- Support tickets, invoices, or documents require manual classification and routing
- Reporting is assembled by hand every week from several disconnected tools
- Existing automations are fragile and break silently when an upstream system changes
Capabilities
n8n & Make workflow builds
Automated workflows across your CRM, email, forms, spreadsheets, and internal tools.
CRM & lead routing automation
Lead capture, classification, assignment, and follow-up sequencing without manual entry.
Sales & operations workflows
Quote generation, approval chains, and internal handoffs automated end-to-end.
Email & document automation
Automated email sequences and document/invoice data extraction and processing.
Customer service automation
Ticket classification, routing, and draft responses connected to your existing helpdesk.
Reporting automation
Scheduled, automatically assembled reports pulled from the systems that already hold the data.
How we build it
- 01
Workflow audit
Map the current manual process step by step, including where it breaks down today.
- 02
Tool mapping
Identify which systems need to connect and whether a no-code platform or custom API integration fits best.
- 03
Automation build
Build the workflow with explicit error handling and fallback paths, not just the happy path.
- 04
Testing
Run the automation against real data and edge cases before switching off the manual process.
- 05
Monitoring
Track failures and exceptions after launch so automations don't fail silently.
Technologies
- n8n
- Make (Integromat)
- REST & webhook-based integrations
- CRM platforms (HubSpot, Salesforce, Pipedrive, and similar)
- AI-assisted steps (classification, extraction, drafting) layered into workflows where useful
Use cases
- — New website lead automatically enters the CRM, gets classified, and triggers a follow-up sequence
- — Support tickets are classified and routed without manual triage
- — Invoices or documents are parsed and entered into internal systems automatically
- — A weekly operations report is assembled and sent automatically from several data sources
Industries served
Why Algorimsoft
- — Workflows are built with explicit error handling and logging, so failures surface instead of disappearing silently
- — n8n or Make is used where it's genuinely the faster, more maintainable option — not by default — and custom code where the workflow needs it
- — The same team can add an AI classification or drafting step into a workflow without a separate vendor handoff
Engagement options
Single-workflow automation
One well-defined workflow (e.g. lead routing) automated end-to-end.
Operations automation program
A rolling set of workflows automated over several weeks, prioritized by time saved.
Embedded automation engineer
Ongoing automation work as part of your operations or RevOps function.
Frequently asked questions
Ready to talk about business process automation?
Tell us about your product, timeline, and team, and we'll follow up with next steps.